COMPLIANCE ANd FSC POLICIES

This is where you’ll find important information about the policies that govern the conduct of our representatives and the running of our company.

Project Nurture Emails

Compliance Bulletins

Compliance Bulletin 2024, Edition 1
Compliance Bulletin 2024, Edition 2

IBA Guidance

How to get your IBAs approved faster – Presentation
IBA Guidance – CCJ and Insolvency pdf
IBA Guidance – Criminal Background pdf

Vitality Hub Guidance

Vitality Hub – Start Date Section Update pdf

Moneyfarm Guidance

Moneyfarm User Manual pdf

Reports

Life Claims and Benefits Report 2024 pdf

Conflict Resolution Hub

The Conflict Resolution Hub is here to provide a confidential space for you to report issues related to conflict, bullying, harassment, and other wrongdoing
within Genistar. View the details in this document.

Conflict Resolution pdf